At Shopping Cart Online, we want you to be satisfied with your purchase. If you are not happy with your order, you can request a return or refund under the conditions below.
Return Policy
You can return a product within 15 days of receiving it. The item must be unused, in its original condition, and in the original packaging.
Non-Returnable Items
Some items cannot be returned, such as used products, damaged items caused by the customer, or items marked as non-returnable.
Refund Policy
Once we receive and check your returned item, we will notify you about the approval of your refund. If approved, your refund will be processed within a few working days.
Exchange Policy
If you receive a defective or wrong product, you can request an exchange instead of a refund.
Shipping Costs
Shipping charges are non-refundable. The customer may need to pay return shipping costs unless the product is damaged or incorrect.
Contact Us
If you have any questions about returns or refunds, please contact us for support.